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Prepare a clear description of your Denver plumbing needs. Start with the symptoms, timing and location of the problem.
Before you reach out
Gather these details about your plumbing problem
A clear description saves time and helps a plumber understand your situation quickly. Take five minutes to collect the points below. Even rough notes make a real difference.
What you notice
Water on a floor, a smell, a sound or a fixture that stopped working. Include where it is and how it changed.
When it began
Did it start suddenly or slowly? Did it follow a storm, a freeze or recent work in the house?
What you have tried
Note any valves you closed, tools you used or products you poured, so nobody repeats or undoes them.
Photos and video
Wide shots of the area, close ups of the problem and the water heater data plate if relevant.
Your home
Approximate age, whether it has a basement bathroom and whether it is a house, townhome or condo.
Where your shutoff is
Know where the main valve sits and whether it turns, since that shapes what can be done first.
If water is flowing right now
Close the main shutoff first, then read the Emergency After Hours Plumbing guide. If you smell gas, leave the building and contact the gas utility or emergency services.
Keep learning while you prepare
Explore the plumbing services, browse the frequently asked questions or see the Denver service area. Colorado Plumbing Care focuses on Denver, Colorado.